What Shipping Methods Are Available?
Do You Ship Internationally?
If you have any questions, please don’t hesitate to contact our Customer Experience Department by mail or by phone at 1-888-882-1138 (Canada) and 1-888-342-7243 (USA).
How to Track My Order?
How Long Will It Take To Get My Package?
For remote locations, please add an additional 2-5 business day to each shipping method’s expected delivery time. If you are not sure whether your location is remote, please click here for all the details.
What Payment Methods Are Accepted?
What Happens If There Is A Pricing Error?
What Do You Do With My Information?
Orders and returns
How do I place an Order?
Please enter the required information such as Delivery Address, Quantity Type etc. Before clicking “Place Order”, please check your Order Details carefully. If you want to add a new Delivery Address, click ” Add a new address”. If you want to edit a current Delivery Address, click ‘Edit this address’. After confirming your Order, you will be automatically taken to the Payment page.